Customer Service

Blue Heron Marine's customer service goal is simple: We are committed to providing our customers support throughout the sales and installation process. Ask us any questions about the choice of equipment, size and specifications, accessories or installation methods and we'll give you a straightforward and complete answer. You can access our Knowledge Base to search for answers to your questions, or chat with a customer service representative online, or leave us a message.

Please note that we do not offer technical support or installation advice for equipment that was not bought from our store.

We also welcome any feedback on the product selection, or any other aspects of the website.

To obtain the status of an order, get the tracking number, or print a receipt once your order has shipped just enter the order confirmation number and click Go!.

Confirmation Number:  

If you prefer to receive an invoice in pdf format, e-mail us a request with your order confirmation number.

Account Management

Use these links to register with us, to login to your account once registered, and to retrieve a lost password.